Frequently Asked Questions

Everything you need to know about your QuasarMD experience.

How long does shipping take?

Standard domestic shipping typically takes 3 to 5 business days. International orders may take 7 to 14 business days depending on customs processing.

What is your return policy?

We offer a 30-day return policy on all unused and unopened items. If you are not satisfied with your purchase, please contact our support team to initiate a return.

Are your products covered by a warranty?

Yes, all QuasarMD devices come with a one-year limited warranty that covers any manufacturing defects or hardware malfunctions under normal use.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How can I track my order?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.

Do you offer bulk or professional discounts?

We do offer special pricing for licensed professionals and bulk orders. Please reach out to our sales department via the contact form for more information.