Returns & Exchanges

At QuasarMD, we stand behind the quality of our skincare technology and offer a 30-day satisfaction guarantee for all original purchases. If you are not completely satisfied with your results, we provide a streamlined return process to ensure your peace of mind.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the device and all original accessories in the initial packaging to ensure the item remains protected during transit.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.

• 4.
  Receive Your Refund

  Once our quality assurance team inspects the returned device, your refund will be processed to your original payment method within 5-7 business days.